Careers

Goodhood is a growing a team of like-minds, and we are always on the look out for enthusiastic, professional and dedicated individuals to join us. We are a dynamic, passionate and driven company, we work hard, have high standards, but ultimately value enjoyment in the process.

At Goodhood we value creativity, our independent spirit and the freedom of being an independently owned small business. We want passionate people with ideas in our team, who in return will have the opportunity to really make a difference to a growing brand and business.

Goodhood is an equal opportunity employer, we value our team and foster a workplace that is respectful and peaceful. We are committed to promoting an inclusive culture and freedom from discrimination. We are proud to be an inherently progressive company working openly and respectfully in support and kinship with people of all cultures, races, genders, religions, nationalities and sexualities.

We are based in Shoreditch, East London, where we run every aspect of our business. If you like the sound of joining our team - please get in touch.

We currently have roles for the following position:

1. Warehouse Operative 

Days & Hours of work: Monday – Friday, 8am – 4:30pm 

Salary: £25k p/annum 

Annual Leave: 21 days per year  

Reporting To: Warehouse & Logistics Manager, Warehouse Assistant Manager

This position works in a warehouse setting. This role routinely uses standard office equipment such as computers and phones as well as standard warehouse equipment such as hand trucks, box cutters, step ladders and tape dispensers. There is also a driving requirement to the role, delivering stock and non-stock inventory between the store and the warehouse as well as other ad-hoc driving tasks. 

 

The Role

 

Working within our warehouse team, being involved in all elements of stock and inventory as follows: 

  • Responsible for ensuring customer orders are packed with care and precision. 
  • Accept incoming shipments from suppliers and couriers. 
  • Assist Logistics Managers with intaking goods entering and existing in the warehouse  
  • Managing stock transfers between warehouse and store locations  
  • Manage the storage and movement of non-stock inventory items for all locations, allocating them as necessary and aiding in the safe assembly and dismantling of these items.  

Responsibilities

  • You will at times be required to process web returns. 
  • You will be expected to assist with other general duties within the warehouse. 
  • You will be expected to assist with internal transfers, which may include driving the company van.  

We’re looking for someone who

  • Experience with WMS and inventory systems preferred. 
  • Experience working in a warehouse environment preferred. 
  • Experience with Microsoft Suite preferred. 
  • Ability to solve complex problems regularly. 
  • Able to work quickly and accurately under pressure. 
  • Be proactive and confident in decision making. 
  • Full clean driver's license  

What we offer

 

Please send your CV with a covering letter to: annabel.pritchard@goodhood.co.uk

SUBJECT: Warehouse Operative

2.Cafe Team Member - FOOD PREP

Location – Commune at Goodhood

Part time 

 

We’re looking for a proactive, reliable team member to join the opening team at the Goodhood café in Shoreditch.

 

The café will sit naturally within the Goodhood space with its own identity as a standalone operation, and will serve a bespoke offering of coffee, food and drinks in a way that feels considered, relaxed and part of the wider store experience. We’re looking for someone who enjoys working with people, takes pride in good service and wants to be part of building something from the ground up.

 

This is a hands-on role where you’ll be helping food prep and service and looking after guests throughout the day.

 

The Role

 

You’ll be working across the café floor and food bar, helping deliver warm, welcoming service and making sure the space runs smoothly during busy services. Experience in the hospitality sector is essential, and some understanding of the role of a cafe chef or food preparation would be preferable but full training with our partners will be provided. 

 

No two days will be exactly the same, but the focus is always on good hospitality and a positive team environment.

 

Responsibilities

 

·      Greeting and serving customers

·      Preparing food for lunch and some evening service

·      Taking payments

·      Running food and clearing tables

·      Supporting the team during busy periods

·      Keeping the café clean, organised and well stocked

·      Helping create a welcoming atmosphere for guests

 

We’re looking for someone who

 

·      Has a genuine passion for coffee, food and hospitality

·      Is organised, reliable and calm under pressure

·      Takes pride in creating a great guest experience

·      Is interested in fashion, culture, music and the creative energy of East London

·      Enjoys working with people

·      Has a positive attitude and good energy

·      Is reliable and works well as part of a team

·      Is comfortable working in a fast-paced environment

·      Previous café experience is great but not essential. A good attitude and willingness to learn matter most.

 

What we offer

 

·      The chance to be part of a new café from the beginning

·      A supportive team environment

·      Goodhood discount

·      Opportunities to grow within the business

·      Competitive pay based on experience

 

If you’re someone who cares about coffee, service and building a great space, we’d love to hear from you.

 

Please send your CV with a covering letter to: careers@goodhood.co.uk

SUBJECT: Cafe Team Member

 

3. STORE SUPERVISOR 

We are looking for a confident, assertive and proactive team leader to join us at Goodhood. The ideal candidate should have previous supervisor experience and be confident in leading and motivating a team. 

Key Responsibilities

SALES TEAM AND ACHIEVING TARGETS 

  • Report to the store management team daily, ensuring clear communication throughout 
  • Participate with the management of store staff, always acting as a professional point of contact
  • Address problems with work quality, issues between employees and other concerns in an effective, timely manner 
  • Monitor sales information and act accordingly to achieve sales targets and individual KPIs 
  • Oversee all staff are briefed and aware of daily and weekly sales targets  
  • Delegate roles and responsibilities daily to shop staff 
  • Manage till operations, ensuring payments are processed correctly and cashing up is done daily
  • Foster a positive and collaborative team environment, empower team members

TRAINING AND CUSTOMER SERVICE 

  • Ensure staff are delivering high levels of excellent customer service  
  • Participate and contribute to Goodhood shop staff team training sessions 
  • Be mindful of sales in-store, noting patterns, trends, requests etc. and feed back to the team 
  • Liaise with brands on gifting and incentives for store staff 
  • Deal with any customer complaints and issues   
  • Deal with customer returns and contact brands to organise faulty items to be repaired or replaced, ensuring the customer is kept up to date on the situation  

SHOP FLOOR AND STANDARDS  

  • Daily upkeep and standards walk around the store to rectify any issues   
  • Ensure visual merchandising is kept to the Goodhood standard 
  • Ensure shop floor is clean and tidy daily at all times without exception 
  • Make sure the shop fixtures and fittings are in working order and immaculate 
  • Ensure new product is on the shop floor and communicate with the warehouse where product is needed 
  • Run stock checks regularly to ensure all stock and the right quantities are out on the shop floor 
  • Liaise with warehouse regarding missing stock and stock replenishment 
  • Check products are priced correctly, and security tagged 
  • Ensure stock is replenished and the shop floor is fully stocked 
  • Always set a professional standard  

 Preferable Skills:

  • Previous experience as a supervisor in a 
  • Confident and assertive, able to manage and strive a team 
  • Experience in Shopify or Brightpearl would be beneficial.

Please send your CV with a covering letter to: careers@goodhood.co.uk

SUBJECT: Store Supervisor

 

4. SALES ASSOCIATE

Role Overview

As a Sales Associate at Goodhood, delivering exceptional customer service and embodying the ethos of our curated fashion and lifestyle offerings. Your role is pivotal in creating a welcoming environment, fostering client relationships, and achieving sales targets.

Key Responsibilities

  • Customer Engagement: Greet and assist customers, making the store enviroment welcoming and vibrant, whilst maintining a customer first mindset.
  • Sales Achievement: Meet and exceed individual and store sales targets.
  • Clienteling: Build and maintain a loyal client base through follow-ups and personalized service.
  • Product Knowledge: Stay informed about product details to enhance customer service
  • Store Presentation: Ensure the store is visually appealing and merchandise is well-organized, whilst keeping on top of store standards.
  • Operational Support: Assist with stock management, inventory checks, and visual merchandising.
  • Team Collaboration: Work closely with team members to maintain a positive and collaborative work enviroment

Candidate Requirements

  • Experience: Previous experience in retail, preferably in fashion or lifestyle sectors.
  • Skills: Strong communication, interpersonal, and organizational skills.
  • Passion: Genuine interest in fashion and contemporary culture.
  • Flexibility: Ability to work weekends and holidays as required.
  • Languages: Additional languages are a plus.

Desirable Attributes

  • Proactive and self-motivated.
  • Adaptable to a fast-paced retail environment.
  • Team-oriented with a collaborative spirit.
  • Detail-oriented with a keen eye for visual merchandising.

Please send your CV with a covering letter to: careers@goodhood.co.uk

SUBJECT: Sales Associate

 

5. E-COMMERCE MODELS

We are always on the hunt for new male and female models for our online store.

Please send relevant visuals/portfolio with a covering letter to: careers@goodhood.co.uk

SUBJECT: E-COMMERCE MODELS