Careers

Goodhood is a growing a team of like-minds, and we are always on the look out for enthusiastic, professional and dedicated individuals to join us. We are a dynamic, passionate and driven company, we work hard, have high standards, but ultimately value enjoyment in the process.

At Goodhood we value creativity, our independent spirit and the freedom of being an independently owned small business. We want passionate people with ideas in our team, who in return will have the opportunity to really make a difference to a growing brand and business.

Goodhood is an equal opportunity employer, we value our team and foster a workplace that is respectful and peaceful. We are committed to promoting an inclusive culture and freedom from discrimination. We are proud to be an inherently progressive company working openly and respectfully in support and kinship with people of all cultures, races, genders, religions, nationalities and sexualities.

We are based in Shoreditch, East London, where we run every aspect of our business. If you like the sound of joining our team - please get in touch.

We currently have roles for the following position:

1. Café Assistant

 

Location – Commune at Goodhood

15 hours

 

We’re looking for a café assistant to join the opening team at the Goodhood café in Shoreditch.

 

The café will sit naturally within the Goodhood space with its own identity as a standalone operation, and will serve a bespoke offering of coffee, food and drinks in a way that feels considered, relaxed and part of the wider store experience. We’re looking for someone who enjoys working with people, takes pride in good service and wants to be part of building something from the ground up.

 

You’ll support the café team across the floor and bar, helping keep the space running smoothly and welcoming for guests.

 

The role

 

This is a junior level position ideal for someone starting out their hospitality career. It means you don’t necessarily need ounces of experience, though we’re looking for someone that isn’t afraid to get stuck in and support the day-to-day service in the café. This means supporting the team with drinks, food service and keeping the space clean and organised.

 

Responsibilities

·      Greeting customers and helping with orders

·      Running food and drinks to tables

·      Clearing tables and keeping the café tidy

·      Helping prepare simple drinks and food items

·      Supporting the team during busy periods

·      Maintaining high standards of cleanliness and organisation

 

We’re looking for someone who

 

·      Has a positive attitude and enjoys working with people

·      Is reliable and happy working as part of a team

·      Is keen to learn and develop new skills

·      Has an interest in food, coffee and hospitality

·      Previous customer service experience is helpful but not essential.

 

What we offer

 

·      The chance to be part of a new café from the beginning

·      A supportive team environment

·      Goodhood discount

·      Opportunities to grow within the business

·      Competitive pay based on experience

 

If you’re someone who cares about coffee, service and building a great space, we’d love to hear from you.

 

Please send your CV with a covering letter to: careers@goodhood.co.uk

SUBJECT: Cafe Assistant

 

2. Head Barista / Supervisor

Location – Commune at Goodhood

Full time

 

We’re looking for a Head Barista / Supervisor to join the opening team of our café inside the Goodhood store in Shoreditch. This is a hands-on role for someone who cares about coffee, high quality hospitality and creating a community space that people want to be a part of. You’ll work closely with the GM to lead day-to-day service, support the team and help shape the rhythm and atmosphere of the café from the ground up.

 

The café will sit naturally within the Goodhood space with its own identity as a standalone operation, and will serve a bespoke offering of coffee, food and drinks in a way that feels considered, relaxed and part of the wider store experience.

 

The Role

 

You will oversee the coffee element of the café, ensuring the team delivers consistently great service and product every day, working closely with the Café Manager to support and develop the wider team.

 

You’ll be responsible for maintaining high standards on the machine and behind the bar, supporting the team during busy services alongside helping build a strong, positive culture within the café.

 

This role would suit an experienced barista ready to step into more responsibility, and we are looking for this person to be able to work independently during quieter periods as well as lead shifts on occasion.

 

Responsibilities

 

·      Leading day-to-day coffee service

·      Dialling in espresso and maintaining coffee quality

·      Supporting and motivating the team during busy services

·      Helping manage opening and closing procedures including key-holding responsibility

·      Training new team members and maintaining service standards

·      Supporting stock management and ordering

·      Maintaining cleanliness and organisation behind the bar

·      Ensuring guests feel welcomed and looked after

 

We’re looking for someone who

 

·      Has strong barista experience in a busy café

·      Has a genuine passion for coffee, food and hospitality

·      Is organised, reliable and calm under pressure

·      Takes pride in creating a great guest experience

·      Is interested in fashion, culture, music and the creative energy of East London 

 

What we offer

 

·      The chance to be part of a new café from the beginning

·      A supportive team environment

·      Goodhood discount

·      Opportunities to grow within the business

·      Competitive pay based on experience

 

If you’re someone who cares about coffee, service and building a great space, we’d love to hear from you.

 

Please send your CV with a covering letter to: careers@goodhood.co.uk

SUBJECT: Head Barista

 

4.Cafe Team Member

Location – Commune at Goodhood

3 positions available – range from 20 to 40 hours weekly

 

We’re looking for a proactive, reliable team member to join the opening team at the Goodhood café in Shoreditch.

 

The café will sit naturally within the Goodhood space with its own identity as a standalone operation, and will serve a bespoke offering of coffee, food and drinks in a way that feels considered, relaxed and part of the wider store experience. We’re looking for someone who enjoys working with people, takes pride in good service and wants to be part of building something from the ground up.

 

This is a hands-on role where you’ll be helping with coffee, food service and looking after guests throughout the day.

 

The Role

 

You’ll be working across the café floor and coffee bar, helping deliver warm, welcoming service and making sure the space runs smoothly during busy services. Experience in the hospitality sector is essential, and some understanding of the role of a barista would be preferable but full training with our partners will be provided.

 

No two days will be exactly the same, but the focus is always on good hospitality and a positive team environment.

 

Responsibilities

 

·      Greeting and serving customers

·      Preparing coffee, drinks and food

·      Taking payments

·      Running food and clearing tables

·      Supporting the team during busy periods

·      Keeping the café clean, organised and well stocked

·      Helping create a welcoming atmosphere for guests

 

We’re looking for someone who

 

·      Has a genuine passion for coffee, food and hospitality

·      Is organised, reliable and calm under pressure

·      Takes pride in creating a great guest experience

·      Is interested in fashion, culture, music and the creative energy of East London

·      Enjoys working with people

·      Has a positive attitude and good energy

·      Is reliable and works well as part of a team

·      Is comfortable working in a fast-paced environment

·      Previous café experience is great but not essential. A good attitude and willingness to learn matter most.

 

What we offer

 

·      The chance to be part of a new café from the beginning

·      A supportive team environment

·      Goodhood discount

·      Opportunities to grow within the business

·      Competitive pay based on experience

 

If you’re someone who cares about coffee, service and building a great space, we’d love to hear from you.

 

Please send your CV with a covering letter to: careers@goodhood.co.uk

SUBJECT: Cafe Team Member

 

4. STORE SUPERVISOR 

We are looking for a confident, assertive and proactive team leader to join us at Goodhood. The ideal candidate should have previous supervisor experience and be confident in leading and motivating a team. 

Key Responsibilities

SALES TEAM AND ACHIEVING TARGETS 

• Report to the store management team daily, ensuring clear communication throughout 
• Participate with the management of store staff, always acting as a professional point of contact
• Address problems with work quality, issues between employees and other concerns in an effective, timely manner 
• Monitor sales information and act accordingly to achieve sales targets and individual KPIs 
• Oversee all staff are briefed and aware of daily and weekly sales targets  
• Delegate roles and responsibilities daily to shop staff 
• Manage till operations, ensuring payments are processed correctly and cashing up is done daily
• Foster a positive and collaborative team environment, empower team members

TRAINING AND CUSTOMER SERVICE 

• Ensure staff are delivering high levels of excellent customer service  
• Participate and contribute to Goodhood shop staff team training sessions 
• Be mindful of sales in-store, noting patterns, trends, requests etc. and feed back to the team 
• Liaise with brands on gifting and incentives for store staff 
• Deal with any customer complaints and issues   
• Deal with customer returns and contact brands to organise faulty items to be repaired or replaced, ensuring the customer is kept up to date on the situation  

SHOP FLOOR AND STANDARDS  

• Daily upkeep and standards walk around the store to rectify any issues   
• Ensure visual merchandising is kept to the Goodhood standard 
• Ensure shop floor is clean and tidy daily at all times without exception 
• Make sure the shop fixtures and fittings are in working order and immaculate 
• Ensure new product is on the shop floor and communicate with the warehouse where product is needed 
• Run stock checks regularly to ensure all stock and the right quantities are out on the shop floor 
• Liaise with warehouse regarding missing stock and stock replenishment 
• Check products are priced correctly, and security tagged 
• Ensure stock is replenished and the shop floor is fully stocked 
• Always set a professional standard  

 Preferable Skills:

• Previous experience as a supervisor in a 
• Confident and assertive, able to manage and strive a team 
• Experience in Shopify or Brightpearl would be beneficial.

Please send your CV with a covering letter to: careers@goodhood.co.uk

SUBJECT: Store Supervisor

 

4. SALES ASSOCIATE

Role Overview

As a Sales Associate at Goodhood, delivering exceptional customer service and embodying the ethos of our curated fashion and lifestyle offerings. Your role is pivotal in creating a welcoming environment, fostering client relationships, and achieving sales targets.

Key Responsibilities

• Customer Engagement: Greet and assist customers, making the store enviroment welcoming and vibrant, whilst maintining a customer first mindset.
• Sales Achievement: Meet and exceed individual and store sales targets.
• Clienteling: Build and maintain a loyal client base through follow-ups and personalized service.
• Product Knowledge: Stay informed about product details to enhance customer service
• Store Presentation: Ensure the store is visually appealing and merchandise is well-organized, whilst keeping on top of store standards.
• Operational Support: Assist with stock management, inventory checks, and visual merchandising.
• Team Collaboration: Work closely with team members to maintain a positive and collaborative work enviroment

Candidate Requirements

• Experience: Previous experience in retail, preferably in fashion or lifestyle sectors.
• Skills: Strong communication, interpersonal, and organizational skills.
• Passion: Genuine interest in fashion and contemporary culture.
• Flexibility: Ability to work weekends and holidays as required.
• Languages: Additional languages are a plus.

Desirable Attributes

• Proactive and self-motivated.
• Adaptable to a fast-paced retail environment.
• Team-oriented with a collaborative spirit.
• Detail-oriented with a keen eye for visual merchandising.

Please send your CV with a covering letter to: careers@goodhood.co.uk

SUBJECT: Sales Associate

 

5. E-COMMERCE MODELS

We are always on the hunt for new male and female models for our online store.

Please send relevant visuals/portfolio with a covering letter to: careers@goodhood.co.uk

SUBJECT: E-COMMERCE MODELS