Careers

Goodhood is a growing a team of like-minds, and we are always on the look out for enthusiastic, professional and dedicated individuals to join us. We are a dynamic, passionate and driven company, we work hard, have high standards, but ultimately value enjoyment in the process.

At Goodhood we value creativity, our independent spirit and the freedom of being an independently owned small business. We want passionate people with ideas in our team, who in return will have the opportunity to really make a difference to a growing brand and business.

Goodhood is an equal opportunity employer, we value our team and foster a workplace that is respectful and peaceful. We are committed to promoting an inclusive culture and freedom from discrimination. We are proud to be an inherently progressive company working openly and respectfully in support and kinship with people of all cultures, races, genders, religions, nationalities and sexualities.

We are based in Shoreditch, East London, where we run every aspect of our business. If you like the sound of joining our team - please get in touch.

We currently have roles for the following position:

 

ASSISTANT BUYER - WOMENSWEAR 

We are looking for a driven, detail-orientated, and entrepreneurial Assistant Buyer to join the buying team at Goodhood to oversee Womenswear brands and categories across both in-store and online channels.

The ideal candidate should already be working at Assistant Buyer level and be confident in managing a portfolio of brands from the initial ranging, managing delivery to trade.

 

KEY RESPONSIBILITIES

Buying:

• Assist in the selection of seasonal assortments – working collaboratively with management to create and quantify in line with overall open-to-buy plan and buying strategy.
• Understanding of the wider market and competitors, seeking out missed and new opportunities with regards to price, product, and proposition with the aim of being first-to-market and suitable for the Goodhood customer.
• Participate in the seasonal buying strategies and open-to-buy planning with management.
• Ensuring core lines are replenished in-season.
• Identifying new brands and potential opportunities.

Trade & Marketing:

• Report and contribute to company trade meetings and weekly store meeting.
• Understand daily and weekly trade performance and be able to make commercial judgements to improve sales and manage risk. Suggest actions in trade meeting to propose to wider team.
• Understanding of sales, profit, and margin.
• Working closely with brands to propose and manage stocks, swaps, delivery management, reorders and any other actions relating to the optimisation of sell through and profitability.
• Involvement in planning marketing and social content to ensure products/brands are launched with conviction and to help with sales performance.
• Oversee VM of own area in-store and online.
• Provide styling guidelines and direction to the studio team.

Preferable Skills:

• Previous experience as an Assistant Buyer from a branded background.
• Confident communicator and able to manage multiple projects at once.
• Proficient in using Microsoft Excel (including formulas and pivot tables).
• Experience in Shopify or Brightpearl would be beneficial.

 

Please send your CV with a covering letter to: careers@goodhood.co.uk

SUBJECT: ASSISTANT BUYER - WOMENSWEAR

 

STORE SUPERVISOR 

We are looking for a confident, assertive and proactive team leader to join us at Goodhood. The ideal candidate should have previous supervisor experience and be confident in leading and motivating a team. 

KEY RESPONSIBILITIES

SALES TEAM AND ACHIEVING TARGETS 

• Report to the store management team daily, ensuring clear communication throughout 
• Participate with the management of store staff, always acting as a professional point of contact
• Address problems with work quality, issues between employees and other concerns in an effective, timely manner 
• Monitor sales information and act accordingly to achieve sales targets and individual KPIs 
• Oversee all staff are briefed and aware of daily and weekly sales targets  
• Delegate roles and responsibilities daily to shop staff 
• Manage till operations, ensuring payments are processed correctly and cashing up is done daily
• Foster a positive and collaborative team environment, empower team members

TRAINING AND CUSTOMER SERVICE 

• Ensure staff are delivering high levels of excellent customer service  
• Participate and contribute to Goodhood shop staff team training sessions 
• Be mindful of sales in-store, noting patterns, trends, requests etc. and feed back to the team 
• Liaise with brands on gifting and incentives for store staff 
• Deal with any customer complaints and issues   
• Deal with customer returns and contact brands to organise faulty items to be repaired or replaced, ensuring the customer is kept up to date on the situation  

SHOP FLOOR AND STANDARDS  

• Daily upkeep and standards walk around the store to rectify any issues 
• Ensure visual merchandising is kept to the Goodhood standard 
• Ensure shop floor is clean and tidy daily at all times without exception 
• Make sure the shop fixtures and fittings are in working order and immaculate 
• Ensure new product is on the shop floor and communicate with the warehouse where product is needed 
• Run stock checks regularly to ensure all stock and the right quantities are out on the shop floor 
• Liaise with warehouse regarding missing stock and stock replenishment 
• Check products are priced correctly, and security tagged 
• Ensure stock is replenished and the shop floor is fully stocked 
• Always set a professional standard  

Preferable Skills:

• Previous experience as a supervisor in a 
• Confident and assertive, able to manage and strive a team 
• Experience in Shopify or Brightpearl would be beneficial. 

Please send your CV with a covering letter to: careers@goodhood.co.uk

SUBJECT: Store Supervisor

 

Sales Associate – Job Description

Role Overview

As a Sales Associate at Goodhood, delivering exceptional customer service and embodying the ethos of our curated fashion and lifestyle offerings. Your role is pivotal in creating a welcoming environment, fostering client relationships, and achieving sales targets.

Key Responsibilities

• Customer Engagement: Greet and assist customers, making the store enviroment welcoming and vibrant, whilst maintining a customer first mindset.
• Sales Achievement: Meet and exceed individual and store sales targets.
• Clienteling: Build and maintain a loyal client base through follow-ups and personalized service.
• Product Knowledge: Stay informed about product details to enhance customer service
• Store Presentation: Ensure the store is visually appealing and merchandise is well-organized, whilst keeping on top of store standards.
• Operational Support: Assist with stock management, inventory checks, and visual merchandising.
• Team Collaboration: Work closely with team members to maintain a positive and collaborative work enviroment

Candidate Requirements

• Experience: Previous experience in retail, preferably in fashion or lifestyle sectors.
• Skills: Strong communication, interpersonal, and organizational skills.
• Passion: Genuine interest in fashion and contemporary culture.
• Flexibility: Ability to work weekends and holidays as required.
• Languages: Additional languages are a plus.

Desirable Attributes

• Proactive and self-motivated.
• Adaptable to a fast-paced retail environment.
• Team-oriented with a collaborative spirit.
• Detail-oriented with a keen eye for visual merchandising.

Please send your CV with a covering letter to: careers@goodhood.co.uk

SUBJECT: Sales Associate

E-COMMERCE MODELS:

We are always on the hunt for new male and female models for our online store.

Please send relevant visuals/portfolio with a covering letter to: careers@goodhood.co.uk

SUBJECT: E-COMMERCE MODELS