Careers

Goodhood is a growing a team of like-minds, and we are always on the look out for enthusiastic, professional and dedicated individuals to join us. We are a dynamic, passionate and driven company, we work hard, have high standards, but ultimately value enjoyment in the process.

At Goodhood we value creativity, our independent spirit and the freedom of being an independently owned small business. We want passionate people with ideas in our team, who in return will have the opportunity to really make a difference to a growing brand and business.

Goodhood is an equal opportunity employer, we value our team and foster a workplace that is respectful and peaceful. We are committed to promoting an inclusive culture and freedom from discrimination. We are proud to be an inherently progressive company working openly and respectfully in support and kinship with people of all cultures, races, genders, religions, nationalities and sexualities.

We are based in Shoreditch, East London, where we run every aspect of our business. If you like the sound of joining our team - please get in touch.

We currently have roles for the following positions:

JUNIOR WOMENSWEAR BUYER

Reporting to the Buying Manger, the Junior Womenswear Buyer will play an important role in curation and sourcing of brands and product selection. An understanding of Goodhood culture is essential. The junior buyer will need to identify trends and source new brands. Ability to curate buys by brand ensuring all orders are selected with the Goodhood customer in mind. Commercial focus is essential to deliver the sale-through target set each season.

Responsibilities:

  • Planning and selection of Women's clothing, footwear and accessories
  • Negotiating favourable terms for Goodhood
  • Owning and delivering against buying budgets, OTB and sale through
  • Building strong relationships with all suppliers
  • Researching competitor analysis and ability to trend predict
  • Oversee online product copy and categorisation of all new products live on site

Requirements:

  • 2 years experience in Women's buying
  • Worked within Women's luxury fashion retail sector
  • Excellent commercial awareness
  • Ability to recognise relevant trends
  • Creative and Analytical
  • Strong negotiation skills
  • Good communicator

Please send CV with a covering letter to: careers@goodhood.co.uk

SUBJECT: JUNIOR WOMENSWEAR BUYER

Goodhood will keep your application for 1 year should any other suitable vacancies arise. If you wish for your details to be removed from our system once the vacancy has closed, please email careers@goodhood.co.uk.

 

STORE MANAGER

The Store Manager will manage the day-to-day operation of the store, influencing the trading and performance of the team. The Store Manager should have the ability to motivate and inspire the store team to deliver the highest standards and exceptional Customer service. Responsible and accountable with strong leadership skills, the ideal candidate would have previous management experience.

Responsibilities:

  • Delivering sales targets by motivating, training, and mentoring the store team
  • Manage the team to keep a high performance through individual and store sales
  • Provide excellent service levels in store and ensure this is delivered from every member of staff
  • Delivering store strategies to increase customer data recruitment and grow store traffic
  • Support and challenge the team to keep building customer relationships and deliver a high standard of customer service
  • Communicate targets and key information to the team, ensuring the management message is received by all staff through daily briefs and regular updates
  • Inspire teamwork and motivate staff to ensure good morale
  • Lead by example ensuring the team represent the Goodhood brand
  • Inducting, training, and developing new staff
  • Provide store reports with in-depth analysis of sales, KPI’s and customer feedback
  • Complete store administration and ensure compliance with policies and procedures
  • Manage rota's and payroll with monthly feedback

Requirements:

  • Proven successful experience as a Retail Store Manager preferably from a high fashion environment
  • Commercial awareness with strong business acumen
  • Proven ability at leading, managing and motivating a team
  • Sales and target driven
  • Excellent organisational skills
  • Fashion savvy
  • Resilient with a “can-do” attitude with excellent communication skills

Please send CV with a covering letter to: careers@goodhood.co.uk

SUBJECT: STORE MANAGER

Goodhood will keep your application for 1 year should any other suitable vacancies arise. If you wish for your details to be removed from our system once the vacancy has closed, please email careers@goodhood.co.uk.

 

MENSWEAR SUPERVISOR

Responsibilities:

Sales Team & Achieving Targets 

  • Lead the way in driving sales within the menswear department, ensuring sales targets and KPIs are regularly achieved
  • Report to the store management team daily with feedback about department performance
  • Participate with the management of store staff, acting as a professional point of contact at all times
  • Address problems with work quality, issues between employees and other concerns in an effective, timely manner
  • Monitor sales information and act accordingly to achieve sales targets and individual KPIs
  • Oversee all staff are briefed and aware of daily and weekly sales targets
  • Delegate roles and responsibilities daily to shop staff
  • Inform staff of any new menswear product information
  • Be responsible for taking payments correctly at till points and cashing up daily
  • Send a daily sales report to seniors
  • Ensure a handover is communicated to management in your absence

Training & Customer Service

  • After a staff member has passed their 3-month probation period, ensure all relevant POS training is completed
  • Ensure staff are delivering high levels of excellent customer service
  • Participate and contribute to Goodhood shop staff team training sessions
  • Be mindful of sales in-store, noting patterns, trends, requests etc. and feed back to the team
  • Organise brand trainings and master classes for the store team both internally and externally
  • Liaise with brands on gifting and incentives for store staff
  • Deal with any customer complaints and issues
  • Deal with customer returns and contact brands to organise faulty items to be repaired or replaced, ensuring the customer is kept up to date on the situation

Shop Floor & Standards 

  • Daily upkeep and standards walk around the store to rectify any issues
  • Ensure visual merchandising is kept to the Goodhood standard
  • Ensure shop floor is clean and tidy daily at all times without exception
  • Make sure the shop fixtures and fittings are in working order and immaculate
  • Ensure new product is on the shop floor and communicate with the warehouse where product is needed
  • Run stock checks regularly to ensure all stock and the right quantities are out on the shop floor
  • Liaise with warehouse regarding missing stock and stock replenishment
  • Check products are priced correctly, and security tagged
  • Ensure stock is replenished and the shop floor is fully stocked
  • Set a professional standard at all times

Requirements:

  • Minimum 1 years’ experience in a retail supervisor/manager role
  • A comprehensive knowledge of our menswear brands and products
  • Proven ability to drive sales and KPIs
  • An understanding of the products and culture of Goodhood
  • Experience with WMS and inventory software is preferred
  • Excellent social and interpersonal communication skills
  • Proactive and confident in decision making and resolving customer issues
  • Able to organise and delegate tasks
  • Experience using Microsoft Suite

Please send CV with a covering letter to: careers@goodhood.co.uk

SUBJECT: MENSWEAR SUPERVISOR

Goodhood will keep your application for 1 year should any other suitable vacancies arise. If you wish for your details to be removed from our system once the vacancy has closed, please email careers@goodhood.co.uk.

WOMENSWEAR SUPERVISOR

Responsibilities:

Sales Team & Achieving Targets 

  • Lead the way in driving sales within the womenswear department, ensuring sales targets and KPIs are regularly achieved
  • Report to the store management team daily with feedback about department performance
  • Participate with the management of store staff, acting as a professional point of contact at all times
  • Address problems with work quality, issues between employees and other concerns in an effective, timely manner
  • Monitor sales information and act accordingly to achieve sales targets and individual KPIs
  • Oversee all staff are briefed and aware of daily and weekly sales targets
  • Delegate roles and responsibilities daily to shop staff
  • Inform staff of any new womenswear product information
  • Be responsible for taking payments correctly at till points and cashing up daily
  • Send a daily sales report to seniors
  • Ensure a handover is communicated to management in your absence

Training & Customer Service

  • After a staff member has passed their 3-month probation period, ensure all relevant POS training is completed
  • Ensure staff are delivering high levels of excellent customer service
  • Participate and contribute to Goodhood shop staff team training sessions
  • Be mindful of sales in-store, noting patterns, trends, requests etc. and feed back to the team
  • Organise brand trainings and master classes for the store team both internally and externally
  • Liaise with brands on gifting and incentives for store staff
  • Deal with any customer complaints and issues
  • Deal with customer returns and contact brands to organise faulty items to be repaired or replaced, ensuring the customer is kept up to date on the situation

Shop Floor & Standards 

  • Daily upkeep and standards walk around the store to rectify any issues
  • Ensure visual merchandising is kept to the Goodhood standard
  • Ensure shop floor is clean and tidy daily at all times without exception
  • Make sure the shop fixtures and fittings are in working order and immaculate
  • Ensure new product is on the shop floor and communicate with the warehouse where product is needed
  • Run stock checks regularly to ensure all stock and the right quantities are out on the shop floor
  • Liaise with warehouse regarding missing stock and stock replenishment
  • Check products are priced correctly, and security tagged
  • Ensure stock is replenished and the shop floor is fully stocked
  • Set a professional standard at all times

Requirements:

  • Minimum 1 years’ experience in a retail supervisor/manager role
  • A comprehensive knowledge of our womenswear brands and products
  • Proven ability to drive sales and KPIs
  • An understanding of the products and culture of Goodhood
  • Experience with WMS and inventory software is preferred
  • Excellent social and interpersonal communication skills
  • Proactive and confident in decision making and resolving customer issues
  • Able to organise and delegate tasks
  • Experience using Microsoft Suite

Please send CV with a covering letter to: careers@goodhood.co.uk

SUBJECT: WOMENSWEAR SUPERVISOR

Goodhood will keep your application for 1 year should any other suitable vacancies arise. If you wish for your details to be removed from our system once the vacancy has closed, please email careers@goodhood.co.uk.

 

PART-TIME SALES ASSISTANT

Responsibilities:

  • To communicate effectively with customers in a confident and welcoming manner
  • Driving sales across multiple departments
  • Assist with deliveries and upkeep of stock inventory with precision
  • Upholding store merchandising and cleanliness standards
  • Managing regular replenishment of the shop floor
  • Assisting with picking and dispatching web orders
  • Maintaining high standards within the stockroom

Requirements:

  • An understanding of the products and culture of Goodhood
  • A keen interest and knowledge of the brands we stock
  • Able to work productively within the team and take initiative
  • Previous sales experience in a similar retail environment is preferred
  • Able to achieve accurate completion of daily tasks

Skills:

  • Extremely organised
  • A 'can do' attitude at all times
  • Great social and interpersonal skills
  • Sales driven
  • Previous web dispatch experience is a bonus

Please send CV with a covering letter to: careers@goodhood.co.uk

SUBJECT: PART-TIME SALES ASSISTANT

Goodhood will keep your application for 1 year should any other suitable vacancies arise. If you wish for your details to be removed from our system once the vacancy has closed, please email careers@goodhood.co.uk.

  

E-COMMERCE MODELS

We are always on the hunt for new male and female models for our online store.

Please send relevant visuals/portfolio with a covering letter to: careers@goodhood.co.uk

SUBJECT: E-COMMERCE MODELS