who / what / why?
How it Works
01 / Sign Up
Sign up to our loyalty program and become part of the Goodhood commmunity.
02 / Start Earning
You can start earning points before you've even made a purchase by signing up, following us on our social channels, referring a friend and signing up to our newsletter. You will also earn 1 point for every £1 spent.
03 / Redeem Rewards
As you build up your points, you'll be able to redeem a multitude of rewards.
THE GOODHOOD TIERS
Become part of our Community at Goodhood where we reward you for your loyalty by progressing through our tiers and receiving benefits along the way.
The six ways to build up your points.
Share the love
Hook up your friends by sending them a referral code so they can start shopping at Goodhood with an introductory reward. Once they shop, you receive a reward in return. Good, right?
The Goodhood community is our loyalty program that rewards our customers and welcomes new individuals to our unique vision of effortless lifestyle, redefining the idea of luxury living.
Our curational buying ensures every product has a story and relevance to our ethos. We actively aim to create a culturally relevant experience influenced by the flow of culture rather than the trends of the fashion industry.
By joining our community, you will join thousands of other like minded people and be rewarded in the process.
You will earn 1 point for every £1 you spend online or in-store. You can also gain points by signing up to our newsletter, following us on our social channels and referring friends. We may run offers or promotions throughout the year that may increase the amount of points you could receive.
There is a minimum spend to use your points.
Spend £100 to use your £5 off code
Spend £150 to use your £50 off code
You will be able to spend your Reward Points at any time when visiting our site or popping in to our store. If you would like to redeem your points, simply log in to your Goodhood Community account to redeem your code. You can then apply this code in checkout.
Your points are valid for a 12 month period. As long as you purchase within that time frame, your points won't expire. We'll also remind you when your points are about to expire to allow you plenty of time to use them.
You won't be able to use your points in conjunction with a discount code. However, this won't prevent you from earning points on the purchase you make using a code.
Your points are allocated to your account in a pending status immediately. The points will be approved within 24 hours. If you have any questions regarding this, please contact firstname.lastname@example.org
Your Goodhood Community account is linked to your existing account with us and is already earning points. If you do not have an account with us, you can create one via our sign up page.
If you can't find the answer to your questions, please email us at email@example.com or message us on live-chat between the hours of 9am - 6pm Monday - Friday