Delivery
UK CUSTOMERS
Standard Delivery (2-3 days)* - £5.95 (Shipping may take longer during peak and promotional periods)
Next Day Delivery - £7.95 Order by midday Monday to Thursday to receive your order the very next day. Order before midday Friday to receive your order on Monday.
DPD Pick Up Service - £4.95
We use DPD delivery services and our standard service costs £5.95 to the UK. Our Next Day Service costs £7.95 to the UK. In order to receive your item(s) the next day, orders should be placed by Midday, Monday - Thursday. If an order is placed on Friday for Next Day Delivery, your item(s) will arrive the following Monday. Should next day delivery be chosen after Midday on Friday up until Monday midday, your item(s) will arrive Tuesday. Should there be a delay or issue with your delivery, please contact help@goodhood.co.uk for help in resolving the problem.
The DPD Pickup service offers a convenient and secure pickup location. When your order is delivered to your chosen DPD Pickup location, you will receive an email with a Pickup Pass letting you know your order is ready to collect. Please bring your Pickup Pass when you go to the Pickup Point as you will need to show this at the location to collect your order. Orders are held for 7 days before the order is sent back to Goodhood if they are not collected within that time. Please note, non-pickup of your parcel does not constitute an item return. If you wish to return your order, you must pickup your parcel and then follow our standard returns process.
*Please note, during Sale time you may experience shipping delays.
INTERNATIONAL CUSTOMERS
We only ship to United Kingdom destinations on our UK site. If you're shopping from the EU or from an International destination, please head to https://eu.goodhoodstore.com/ for Europe or https://us.goodhoodstore.com/ for International.ESTIMATED DELIVERY TIMES AND COSTS
Please select which service you would like to use at the checkout. Estimated delivery times and exact costs are shown clearly at the checkout. If you would like clarification on shipping prices or times please contact us at help@goodhood.co.uk
FREE SHIPPING
From time to time The Goodhood Store offers free shipping offers. To be kept up to date and find out when these offers are valid please sign up to our mailing list here. Returned items that have been subject to a free shipping offer and are being returned for a monetary refund, not a credit note, will have our delivery cost deducted from the amount refunded. Please be aware of our current shipping costs.